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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eileen

June 15, 2024

5  out of  5 rating by Eileen
"Mandy is there when you really need her. During a storm, a tree had fallen onto our roof causing a hole in the roof and subsequent rain damage within our home. Mandy and her wonderful staff helped us through the claims process and the repairs are scheduled. Can’t thank Mandy and her staff enough!!!"
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Antoine Hayes

June 12, 2024

5  out of  5 rating by Antoine Hayes
"Karisha was extremely pleasant and knowledgeable....works very fast and efficient...awesome service"
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David

June 2, 2024

5  out of  5 rating by David
"I recently moved to North Carolina from Texas and was not pleased with the initial agent I found here, so I transferred to Mandy. Mandy and her staff have been nothing short of amazing and have exceeded my expectations as far as customer care and customer service. To say I had a lot of headaches with my past agent is an understatement however Mandy and her team have done everything they can to make things right and to get me all set in North Carolina. Mandy even personally drove to my house to drop off some items for me so we did not have to continue to wait. Thank you for your generosity and customer service Mandy! Mandy is the perfect example of why I have stuck with State Farm for over 18 years! I cannot recommend this office and Mandy enough!"
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Lily Serra

April 22, 2024

5  out of  5 rating by Lily Serra
"This was the best experience I have ever had with insurance !!"
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Chelita Kelley

March 22, 2024

5  out of  5 rating by Chelita Kelley
"Karisha was so helpful!"
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Lakieya D

March 20, 2024

5  out of  5 rating by Lakieya D
"Karisha is exceptional! She provided top-notch customer service and was incredibly personable throughout our interactions. Highly recommend her for all your needs!"
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Denise Alpizar

March 19, 2024

5  out of  5 rating by Denise Alpizar
"Muy amable"
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Steve Yeager

March 8, 2024

5  out of  5 rating by Steve Yeager
"I recently bought a brand new vehicle and between the dealership and Mandy’s office everything was handled very professionally! Very happy with Mandy and State Farm"
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Damien Shaw

March 6, 2024

5  out of  5 rating by Damien Shaw
"FIRE EXPERIENCE!!!! Mandy and Karisha are some of the best people to ever do it!!!! THANK YOU GUYS!!!"
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Natasha Hadaway

March 6, 2024

5  out of  5 rating by Natasha Hadaway
"They remember your name every time you enter their office they're so much more than insurance company they're just like family members every time I drop in just to say hello or take care of business."
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Michael Bernhardt

March 5, 2024

5  out of  5 rating by Michael Bernhardt
"Patience and so understanding for Senior folk ☺️"
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Claudia Kendzierski

February 15, 2024

5  out of  5 rating by Claudia Kendzierski
"Wonderful to meet Mandy. Excited to have an amazing agent who’s there for us!"
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Michael The Archangel

February 5, 2024

5  out of  5 rating by Michael The Archangel
"Very professional and courteous staff at this State Farm location!"
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Francisco Catalan

January 31, 2024

5  out of  5 rating by Francisco Catalan
"I am really happy to get this service, the Agents provided an excellent service, support to choose the best option to comply my needs. And one of the importants, the rate is lower than 4 more options that i quoted. Thank you State Farm Team."
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S TKR

January 23, 2024

5  out of  5 rating by S TKR
"Mandy always responds to my questions promptly and provides me with great information. She is the best agent I have ever had!"
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Sylvia Gagliardi

January 20, 2024

5  out of  5 rating by Sylvia Gagliardi
"Mandy Deak is an informed and responsive State Farm Insurance Agent. Since moving to Charlotte, NC, she was immediately welcoming, smoothly picked up our insurance coverage from the previous agent, and answered all of our insurance questions. She is always pleasant to interface with and quickly and fully responds. I would highly recommend her if you are in need of a State Farm insurance agent."
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Erica Lipford

December 1, 2023

5  out of  5 rating by Erica Lipford
"Mandy is the best agent in North Carolina. I had an issue with my car insurance, and she handled my business like I would have. I'm so thankful and blessed to have an agent who goes above and beyond for her customers. Thanks again, and keep up the great work that you are doing."
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GENE COHN

November 19, 2023

5  out of  5 rating by GENE COHN
"I just wanted to let you know i have been dealing with Karisha about getting a policy for auto and homeowners. I also needed a form sent to DMV. She has made the entire process very easy. I just wanted to let you know she has been very professional, extremely helpful and very pleasant to work with and i appreciated her taking the time to help me. gene"
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Brandon johnson

November 15, 2023

5  out of  5 rating by Brandon johnson
"I’ve worked with many insurance companies in the past and let me tell you something, Mandy Deak. State Farm, is second to none. Her and her staff go above and beyond for their clients and I would always recommend them to friends and family. Thank you Mandy for being a true professional."
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shontell howze

November 1, 2023

5  out of  5 rating by shontell howze
"I switched from Direct General/ National General to State Farm have the exact same coverage saving a hundred dollars best move I could’ve ever made! I even referred a friend that has switched her insurance provider to state farm as well Thanks State Farm!"
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Alyzah Sibayan

October 6, 2023

5  out of  5 rating by Alyzah Sibayan
"I have been working with Mandy’s office for my insurance needs going onto 3 years now and they are exceptional!!"
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Jeremy Dewolf

September 28, 2023

5  out of  5 rating by Jeremy Dewolf
"Amber Reeder with Mandy is phenomenal. Saved me from scary situation. Got me a better deal as well. She took time immediately to help me and get me figured out from a stressful situation. 100% recommend she will help you the best she can! Very helpful, professional, kind, and available!"
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Mikey Silaphet

September 27, 2023

5  out of  5 rating by Mikey Silaphet
"Amber Reader was the first to call out of 5 other calls 15 mns later, thats how you git'er done, I couldn't keep up with how fast she was. Processing documents to and from my lawyer. She made it very easy and convenient. It was not like a telemarketing call at all more or less at your service with a beautiful smile. Thank you, Amber, you rock.!"
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Tina Huffstickler

August 30, 2023

5  out of  5 rating by Tina Huffstickler
"Mandy was very helpful"
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L.A. Davis

August 15, 2023

5  out of  5 rating by L.A. Davis
"Amber was so helpful in getting us quotes and walking us through the process of switching our insurance to State Farm. She was there to answer all of my questions and made the process so easy! We appreciate her so much!"