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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexandra Javier

April 17, 2025

5  out of  5
rating by Alexandra Javier
"Recently moved to States and was looking for rental insurance, something new to me. Went searching on Google, and I get a message from James Soriano, offering what I was looking for. He was informative, nice and helped me out with everything I needed. Thank you James, you rock!!"
We responded:
"Thanks for the kind words, Alexandra! James truly loves helping people and I’m glad you could see that first hand. Thanks for trusting us with your insurance. We look forward to serving you for many years to come! "
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Angie Edwards

April 14, 2025

5  out of  5
rating by Angie Edwards
"I am SOOO PLEASED with Mandy and her team! They are timely, communicative and pleasant to work with! I have been with State Farm for over 20 Years and this is the best team!"
We responded:
"We love seeing reviews like this, Angie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Lee Laskody

April 8, 2025

5  out of  5
rating by Lee Laskody
"Mandy has been great to work with for my estate bonds (I am a probate lawyer). She and her office make the process as easy as possible."
We responded:
"Thank for the kind review, Lee. It’s a pleasure working with your office as well. Thank for trusting us with your bond needs! "
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Soya

March 27, 2025

5  out of  5
rating by Soya
"Great experience!"
We responded:
"Thanks for the stars, Sonya! So glad to hear you had a great experience 😊"
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josh cullen

March 25, 2025

5  out of  5
rating by josh cullen
"Mandy Deak and team does a great job for all of my families insurance needs. She introduced me to James Soriano today to include boat insurance to our policy. James was very friendly and efficient solving for my needs and got me a great price for the coverage I need. I highly recommend this team with State Farm. They give great service and pricing as we now have insurance for our boat, vehicles, life, and home owners."
We responded:
"Josh- thank you so much for the kind words. It’s been a pleasure protecting you and your family the last handful of years and we look forward to doing so for many more. Isn’t James amazing? We’re so lucky to have him as part of the team. Thank you so much for putting your trust in Mandy deak State Farm. ☺️"
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1kameronken

February 19, 2025

4  out of  5
rating by 1kameronken
"My experience was awesome! The agents were very helpful, knowledgeable, and very pleasant to work with."
We responded:
"Thanks for the feedback, Kenneth. We appreciate you! "
Profile photo of Lakeita Hollis JUDYMOODY

Lakeita Hollis JUDYMOODY

February 19, 2025

5  out of  5
rating by Lakeita Hollis JUDYMOODY
"My agent James was super helpful and gave all the information I needed will definitely recommend State Farm and James"
We responded:
"Thanks for the awesome review, Lakeita. So glad James was able to help you out with your insurance needs. He’s the best! Welcome to the State Farm family! 😊"
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Jessie Bannister

February 11, 2025

5  out of  5
rating by Jessie Bannister
"Best experience ever! Super helpful! They have your best interest at heart, and they will put the time and effort to get you the best rates! James Soriano was the best agent to work with! Super friendly, communicative, responds fast, etc! Thank you!!"
We responded:
"Awe, thanks for the amazing review, Jessie! Yes! James is amazing and he really did go back and forth working to get you the best bang for your buck. I’m so glad you’re a part of the State Farm family now! 😊"
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Charles Carroll

October 24, 2024

5  out of  5
rating by Charles Carroll
"Karisha C Was absolutely amazing she answered all my questions and followed up with any additional information/questions I had!! Thank you so much for your time and help!!!"
We responded:
"Karisha really is the best, isn’t she?! Thanks for the kind words, Charles! Welcome to the Farm! 😊"
Profile photo of Francie “Francie” Reitzel

Francie “Francie” Reitzel

August 8, 2024

5  out of  5
rating by Francie “Francie” Reitzel
"Karisha was pleasant to deal with!"
We responded:
"We appreciate the support, Francie! Karisha and the rest of our State Farm team will always be there for you!"
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Eileen

June 15, 2024

5  out of  5
rating by Eileen
"Mandy is there when you really need her. During a storm, a tree had fallen onto our roof causing a hole in the roof and subsequent rain damage within our home. Mandy and her wonderful staff helped us through the claims process and the repairs are scheduled. Can’t thank Mandy and her staff enough!!!"
We responded:
"Thanks so much for the awesome review, Eileen! I’m so glad your claim has been taken care of. We’re always happy to help when needed. 😊"
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Antoine Hayes

June 12, 2024

5  out of  5
rating by Antoine Hayes
"Karisha was extremely pleasant and knowledgeable....works very fast and efficient...awesome service"
We responded:
"Hey, thanks, Antoine! So great meeting you yesterday. Thanks for stopping by. Yes! Karisha really is the best! We’re certainly lucky to have her over here. Thanks for putting your trust in State Farm. We look forward to serving you for many years to come! "
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David

June 2, 2024

5  out of  5
rating by David
"I recently moved to North Carolina from Texas and was not pleased with the initial agent I found here, so I transferred to Mandy. Mandy and her staff have been nothing short of amazing and have exceeded my expectations as far as customer care and customer service. To say I had a lot of headaches with my past agent is an understatement however Mandy and her team have done everything they can to make things right and to get me all set in North Carolina. Mandy even personally drove to my house to drop off some items for me so we did not have to continue to wait. Thank you for your generosity and customer service Mandy! Mandy is the perfect example of why I have stuck with State Farm for over 18 years! I cannot recommend this office and Mandy enough!"
We responded:
"David, thank you so much for the glowing review! It made my day! Thanks for noticing we really do try to go above and beyond. I don’t have control over everything here but in those areas that I do, I really work hard at showing you how important you are to us! Thank you for your loyalty to State Farm over the years and welcome to Mandy Deak State Farm. We look forward to servicing you and your family for many years to come! "
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Lily Serra

April 22, 2024

5  out of  5
rating by Lily Serra
"This was the best experience I have ever had with insurance !!"
We responded:
"So glad to hear that, Lily! Olivia is the best and I’m so glad she took such great care of you! Looking forward to serving you for many years to come! ☺️"
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Chelita Kelley

March 22, 2024

5  out of  5
rating by Chelita Kelley
"Karisha was so helpful!"
We responded:
"Chelita, thank you for the wonderful review! "
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Lakieya D

March 20, 2024

5  out of  5
rating by Lakieya D
"Karisha is exceptional! She provided top-notch customer service and was incredibly personable throughout our interactions. Highly recommend her for all your needs!"
We responded:
"Lakieya, thank you for the awesome review! I am so happy Karisha was able to help! "
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Denise Alpizar

March 19, 2024

5  out of  5
rating by Denise Alpizar
"Muy amable"
We responded:
"Gracias por las ambles palabras, apreciamos su negocio 😀"
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Steve Yeager

March 8, 2024

5  out of  5
rating by Steve Yeager
"I recently bought a brand new vehicle and between the dealership and Mandy’s office everything was handled very professionally! Very happy with Mandy and State Farm"
We responded:
"Thank you, Steve, for the amazing review! Our team works hard to provide a great insurance experience in Charlotte and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Damien Shaw

March 6, 2024

5  out of  5
rating by Damien Shaw
"FIRE EXPERIENCE!!!! Mandy and Karisha are some of the best people to ever do it!!!! THANK YOU GUYS!!!"
We responded:
"Thank you, D! We appreciate you!! "
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Natasha Hadaway

March 6, 2024

5  out of  5
rating by Natasha Hadaway
"They remember your name every time you enter their office they're so much more than insurance company they're just like family members every time I drop in just to say hello or take care of business."
We responded:
"Natasha, thank you so much for the kind words! We certainly think of you as family. Thanks for letting us take care of you and Alfred. ☺️"
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Michael Bernhardt

March 5, 2024

5  out of  5
rating by Michael Bernhardt
"Patience and so understanding for Senior folk ☺️"
We responded:
"Thanks Michael! Happy to help. Layla will take great care of you. Wonderful meeting you! "
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Claudia Kendzierski

February 15, 2024

5  out of  5
rating by Claudia Kendzierski
"Wonderful to meet Mandy. Excited to have an amazing agent who’s there for us!"
We responded:
"Awe, thanks, Claudia! Was wonderful to put a face with the name. Thanks for putting your trust in us. "
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MicRay

February 5, 2024

5  out of  5
rating by MicRay
"Very professional and courteous staff at this State Farm location!"
We responded:
"Thanks, Michael! We appreciate the kind words! "
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Francisco Catalan

January 31, 2024

5  out of  5
rating by Francisco Catalan
"I am really happy to get this service, the Agents provided an excellent service, support to choose the best option to comply my needs. And one of the importants, the rate is lower than 4 more options that i quoted. Thank you State Farm Team."
We responded:
"Thank you for the glowing review, Francisco! We’re so happy to have found the right solution for you! Looking forward to serving you for many years to come! "
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S TKR

January 23, 2024

5  out of  5
rating by S TKR
"Mandy always responds to my questions promptly and provides me with great information. She is the best agent I have ever had!"
We responded:
"Thanks, Shoko. ⭐️⭐️⭐️⭐️⭐️ to you too! Thanks for trusting us over the years! I appreciate you! "